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Have questions about our services? Need help with your transcription? We're here to help!
Business Hours
Monday - Friday
9:00 AM - 6:00 PM EST
Frequently Asked Questions
How long does transcription take?
Processing time depends on audio length, typically 2-4x real-time duration.
What file formats do you support?
We support MP3, WAV, M4A, and AAC audio files up to 500MB.
How accurate is the transcription?
Our AI typically achieves 95%+ accuracy for clear audio in supported languages.
Can I get a refund?
Refund requests are handled case-by-case. Contact support for assistance.